Jawai Jungle Safari

📌 Booking Policy

• Safari bookings are confirmed only after 100% advance payment.
• Infants are not allowed on the Leopard Safari.
• Online bookings get first priority for safari vehicle allocation.
• Each gypsy accommodates 5–6 guests maximum, including children (above 2 years).

📌 Confirmation Policy

• You will receive a confirmation email/voucher within 24 hours of successful booking.
• If your selected slot is unavailable, we will offer alternative timing options.
• Once you approve, a new updated confirmation voucher will be issued.

📌 Cancellation Policy

• 20+ days before safari: 10% cancellation fee
• 15–20 days before safari: 20% cancellation fee
• 7–15 days before safari: 50% cancellation fee
• 0–7 days before safari: 100% cancellation fee (No refund)
• No-shows or late arrivals: No refund or rescheduling
• Cancellations due to weather, government rules, or operational reasons may not qualify for a refund. Alternatives will be offered where possible.

📌 Rescheduling Policy

• Rescheduling allowed once, if requested 72+ hours before safari.
• Subject to slot & vehicle availability.
• No rescheduling for last-minute cancellations or no-shows.

📌 Refund Policy

• Refunds are processed only as per the cancellation rules.
• Transaction & gateway charges are non-refundable.
• Payments made via Razorpay/PayPal/other gateways follow their refund timelines.
• Refunds are always issued to the original form of payment.

📌 Refund Processing Timeline

• All eligible refunds are issued within 5–10 business days.